Archive for the ‘Uncategorized’ Category

How to: Add and Edit BView Businesses

Friday, August 29th, 2008

As a follow up to my previous post we’ve spent some of our Friday afternoon making a couple of screen casts to demonstrate the add and edit business features we’ve just launched.

Check them out, hopefully they’ll answer any questions you might have…

[youtube=http://www.youtube.com/watch?v=-f-eAosen4Y]

[youtube=http://www.youtube.com/watch?v=Cel8p4KozC0]

It should keep you busy over the weekend.

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We are leaving Typepad

Wednesday, June 11th, 2008

Quick post to state that we are leaving Typepad as soon as we can because (Grrr):

  • the support is shockingly bad
  • nothing ever works the way you expect it to
  • the stylesheet was a nightmare to implement
  • the interface for blog editing is terrible
  • the text editor creates line breaks for no apparent reason
  • we have to repost everything about 3 times to get the design looking OK

WordPress, here we come.

Posted in Announcements, Uncategorized | 1 Comment »

It’s not a fight, it’s a conversation!

Tuesday, April 29th, 2008

Yelp_3

Following yesterdays Techcrunch article Yelp Lets Businesses Fight Back,it’s worth revisiting how reviews work on BView:

  • When a review is written the business listing owner is
    immediately updated
  • Businesses can write replies to reviews
  • Reviewers and businesses can then carry out an open
    conversation around the review (see this example and this example)
  • Reviewers and businesses can also choose to message each
    other directly

Both reviewers and businesses are equal in our eyes: we do not take sides but we do want to provide opportunities for transparency and a good discussion. The over-riding principles of Bview are twofold. Firstly, BView provides people with a platform for sharing information/knowledge about a business so that others in the community can make more informed consumer choices. Secondly BView provides businesses with a unique means to manage their reputation online. By taking control of their profile listing on BView,
businesses can invite their customers to rate them based on the quality, reliability and value of their services. BView promotes transparency & reduces risk.

This is wikinomics at work.

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